Last updated
30th August 2024
Welcome to Paycrest, Inc. (“The Company”"we," "our," or "us"), the company behind noblocks.xyz and Paycrest Protocol ("the Services"). We are committed to protecting the privacy and personal information of our users ("you," "your," or "user"). This Privacy Policy outlines how we collect, use, share, and protect your personal data when you use our Service, which allows for cryptocurrency payments that are converted and received in local currency. By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree to any of our practices in this Privacy Policy, please do not use the Service.
2.1. Information We Do Not Collect Directly
We do not directly collect or store personal information from our users. Our service allows you to connect your cryptocurrency wallet to our app without the need for you to provide personal details to us.
2.2. Information Collected During Wallet Connection
When you connect your crypto wallet to our app, the following information may be automatically shared with us:
a. Public Wallet Address: We receive your public wallet address, which is necessary for facilitating transactions and interactions within the app.
b. Transaction Data: Information related to transactions made through the app, such as transaction amounts, recipient addresses, and associated metadata, may be captured.
c. Device and Usage Information: We may collect non-personal data such as IP addresses, device type, browser version, and interaction logs to enhance the security and performance of our service.
2.3. Information Collected Through KYC Verification
To comply with regulatory requirements, users are required to complete Know Your Customer (KYC) verification through our third-party provider. We do not collect or store personal information submitted during the KYC process. However, after verification, we retain the following:
a. KYC Reference Code: A unique reference code provided by our third-party provider, which confirms that KYC has been successfully completed.
b. Wallet Address: The public wallet address associated with the private key that signed the KYC verification.
2.4 Non-Personal Information
We may also collect non-personal information, which includes aggregated or anonymized data that does not directly identify you. This data may encompass general usage patterns, trends, and statistical insights into how our service is utilized. We use this information to analyze performance, enhance the functionality of our service, and develop new features, ensuring a better user experience for all.
2.5 Transaction Information
a. In the course of providing our Services, the Company retains certain information related to the recipient of a transaction. Specifically, we store the recipient's account details (e.g., bank account or other relevant payment information) and a receipt of the transaction. This information is retained to ensure compliance with legal and regulatory obligations, facilitate transaction tracking, and maintain service transparency.
b. Please note that the retention of these details is limited to what is necessary for the functioning of our Services and adherence to applicable laws. The Company does not use or share this information for any other purpose without the user's explicit consent, except where required by law.
We utilize the information we collect for a variety of essential purposes, including:
a. Service Delivery: We use the information we collect to manage and coordinate transactions between you and the recipient. This involves receiving your submitted transaction, working with our third-party providers to ensure that the transfer is handled properly, and confirming that the recipient receives the intended value in their preferred form. Our goal is to provide you with a seamless and efficient experience throughout the transaction process.
b. Legal Compliance: To fulfill our legal and regulatory obligations, including adhering to Know Your Customer (KYC) and Anti-Money Laundering (AML) laws, ensuring that our operations remain lawful and transparent.
c. Service Enhancement: To analyze usage patterns and user interactions, allowing us to continuously improve our service, optimize performance, and introduce new features that meet your evolving needs.
d. Security and Protection: To safeguard our users and our company by detecting, investigating, and preventing fraud, unauthorized activities, and other potential security threats, maintaining the integrity and security of our platform.
We may share your information in the following circumstances to ensure the smooth operation of our service and to comply with legal and regulatory requirements:
a. With Third-Party Service Providers: We partner with trusted third-party service providers to perform essential functions on our behalf. These functions include processing payments,exchanging digital assets into the recipient's preferred form of value, conducting Know Your Customer (KYC) checks, and providing other services required to operate our platform.
b. For Legal and Compliance Reasons: We may disclose your information when required to comply with applicable laws, regulations, or legal processes. This includes responding to subpoenas, court orders, or government requests. Additionally, we may share your information if we believe it is necessary to:
I. Protect our legal rights, property, and safety, as well as the rights, property, and safety of our users or the public;
II. Enforce our terms of service, agreements, and policies;
III. Investigate, prevent, or take action regarding suspected illegal activities, fraud, or security threats.
c. With Your Consent: In situations where your explicit consent is required, we will ask for your permission before sharing your information with third parties for purposes not covered by this Privacy Policy.
d. In Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and ensure that the new entity continues to protect your information in accordance with this Privacy Policy.
We are committed to ensuring the security of your interactions with our Service. While we employ industry-standard encryption and secure servers to safeguard any information processed through our Service, no system can guarantee absolute security.
Your Responsibilities:
a. Wallet Security: You are responsible for securing your cryptocurrency wallet and any associated credentials. Ensure that your wallet information is kept confidential and use strong security practices to protect it.
b. Device Security: Protect your personal devices and any access points to your cryptocurrency wallet from unauthorized use. This includes keeping your software and systems up-to-date and using secure, unique passwords.
c. By using our Service, you acknowledge that while we strive to implement robust security measures, you are ultimately responsible for your wallet’s security and for any transactions made through it.
6.1 Although we do not collect or retain personal data directly, you have the following rights concerning any information processed through our Service:
a. Access: You may request information about any personal data collected or processed by our third-party providers in relation to your use of the Service. We will assist in facilitating such requests with the relevant third parties.
b. Correction: If you believe that any personal information held by our third-party providers is inaccurate or incomplete, you can request that it be corrected or updated. We will guide you on how to make this request directly with the third parties involved.
c. Deletion: You have the right to request the deletion of your personal information. Since we do not store personal data directly, any request for deletion will be directed to the relevant third-party service managing your data. We will assist in this process as needed.
d. Restriction: You may request that the processing of your personal data be restricted under certain conditions. This request should be directed to the third-party service handling your data, and we will help facilitate this request where possible.
e. Data Portability: If applicable, you have the right to obtain a copy of your personal data in a structured, commonly used, and machine-readable format. You can also request to transfer this data to another organization. This request should be made to the third-party service responsible for managing your data, and we will support you in initiating this process.
6.2 Please note that our role is to facilitate communication with the third-party services responsible for handling personal data. For specific details on how to exercise these rights, please refer to the privacy policies and contact procedures of the relevant third-party providers.
6.3 To exercise any of these rights or for any questions related to your personal information, please contact us at [email protected]
7.1 As a global service, we may facilitate transactions and processes involving data that could be transferred to countries outside of your jurisdiction, including the United States, where our company is based. However, as we do not collect or directly manage personal data, any data transfers are handled by our third-party providers.
7.2 When your data is transferred internationally by these third-party providers, they are required to implement appropriate measures to ensure that your information is protected in accordance with applicable data protection laws and in alignment with this Privacy Policy. We work with these providers to ensure that they adhere to stringent security standards and data protection requirements.
7.3 If you have any concerns about how your data is handled or transferred, please refer to the privacy policies of the third-party services we use, as they will detail their practices and safeguards regarding international data transfers.
Since we do not directly collect personal information from our users, the data we retain is limited to the reference codes, wallet addresses associated with transactions and KYC verification, recipient bank details and proof of transaction. This information is kept only for as long as necessary to fulfill the operational purposes outlined in this Privacy Policy, including compliance with legal obligations and the resolution of disputes. Once the data is no longer required for these purposes, we will securely delete or anonymize it, in line with applicable laws and industry standards.
9.1 Our service may involve the use of third-party applications or services that may request personal information from you and use cookies or similar technologies. While these third-party providers are independent entities with their own privacy practices, we partner only with entities that comply with relevant data protection laws. However, we do not control the data collection practices of these third parties and are not responsible for their privacy policies or practices. We encourage you to review their privacy policies to understand how your information is handled.
9.2 Information Collection by Third Parties
When you interact with third-party applications through our service, they may request personal information such as your name, email address, or payment details. This information is collected and processed by the third party, not by us. We recommend reviewing the privacy policies of any third-party services you use to understand how your information will be handled.
9.3. Cookies and Tracking Technologies
Third-party applications may use cookies, web beacons, or other tracking technologies to collect information about your online activity. These technologies help third parties analyze usage patterns, deliver personalized content, and improve their services. You have the option to manage your cookie preferences through your browser settings or the third-party’s privacy settings.
9.4 Data Sharing with Third Parties
We may share limited data, such as wallet addresses or transaction details, with third-party providers to facilitate the services offered through our platform. However, any personal information collected by these third parties is governed by their privacy policies, not ours.
9.5 Your Responsibility
It is your responsibility to review and understand the privacy practices of any third-party applications or services you engage with through our platform. We encourage you to contact the third parties directly if you have any concerns about how your information is being handled.
10.1 Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, please do not use our services or submit any personal information through our platform.
10.2 While we do not collect personal data directly, third-party services integrated with our platform, such as KYC verification providers, may collect information. These third parties have their own privacy policies, and we encourage parents and guardians to review those policies to understand how their child’s data might be handled.
10.3 If we become aware that we have inadvertently received personal information from a child without parental consent, we will take steps to delete such information from our records. If you believe that a child under 18 has provided us with personal information, please contact us at [email protected]
11.1 We do not engage in automated decision-making processes or profiling that produce legal effects or significantly affect you as an individual. Our service is designed to facilitate cryptocurrency transactions with human oversight, ensuring that while automation aids in processing, key decisions and any complex issues are reviewed and monitored by our team to provide a fair and secure experience.
11.2 Any decisions regarding the use of your information or the outcome of transactions are subject to human review and are not solely based on automated processing. If third-party services integrated with our platform perform any automated decision-making, they do so under their own privacy policies, and we recommend reviewing those policies for further information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Please review this Privacy Notice regularly to ensure that you are aware of its terms. Your continued use of our service after the effective date constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]
